Step2: LK100EW / LK300EW to Share USB Device Over Network User Guide

This document provides a detailed guide on how to use the Virtual USB Tool to enable USB device connectivity over the network for LK100EW and LK300EW print server models.

Principle Explanation

Connecting a Printer or Scanner

This solution is applicable to all printers and scanners.
Some printers, such as Canon’s LBP series (which use the CAPT language) and certain Ricoh models (which use the DDST language), do not support Windows’ built-in TCP/IP protocol for shared printing. To enable multiple computers to share these printers, virtual USB Connect Tool is required.

You can think of the virtual USB connection tool as simulating the plugging and unplugging of the printer’s USB cable via software. When connected, it functions as if the printer is directly connected to your computer, eliminating the need for any physical intervention.

Connecting Other USB Devices

The virtual USB connection tool can also be used for other USB devices. It simulates the plugging and unplugging of the device’s USB cable through software. When connected, it works just like the device is directly connected to your computer, without the need for physical interaction.
Due to the low-power design, it does not support high power-consuming device without an independent power supply.

Prerequisites

  • Ensure the print server is configured on the network, the cloud indictor light is always on.
  • Install the drivers for any USB devices you want to connect on your computer.
  • Download and install the Virtual USB Connect Tool.

Note: Please prioritize using Download 1. If you are unable to download or use Download 1, please switch to Download 2. If both tools fail to function, please contact us for further assistance.

Steps to Use the Virtual USB Tool

Connecting a Printer

(Important!) Before using the tool, ensure the printer or scanner driver is installed on your computer. You can find the appropriate drivers on the official website of the printer or scanner brand.

  1. Run the “Virtual USB Client” software after installation.
  2. The software will automatically detect USB servers on the local network and display connected device information.
  3. Select the printer or scanner you wish to connect to. Click “Connect” to establish a connection. The status will change to “Connected”. This action simulates a virtual connection between your printer or scanner and the computer.
  1. You can see the connected device listed under Local Printers & scanner.
  1. When printing, simply choose the corresponding printer from the list.
  1. To disconnect, click “Disconnect” on the software interface. The printer or scanner will show as Offline.

Connecting Other USB Devices

  1. In the software interface, select the USB device you wish to connect.
  2. Click “Connect” to establish a connection. The status will change to “Connected.”
  1. To disconnect, select the device again and click “Disconnect.” The status will change to “Disconnected.”

Connecting a Scanner

  1. In the software list, select the scanner and click “Connect.” The status will change to “Connected.”
  2. If the scanner driver was previously installed on the computer, proceed with the usual scanning process:
    • Go to “Control Panel” -> “Devices and Printers.”
    • Right-click the scanner or printer and select “Start scan.”
  3. If the “Start scan” option is not available in “Devices and Printers,” install the scanner driver either from the manufacturer’s website or using a driver utility such as Driver Genius.

Note: After using the scanning function, remember to disconnect the USB device in the software to avoid any issues with printing functionality.

Common Issues and Solutions

  • Ensure the printer and print server are physically connected properly.
  • Verify the correct USB device is selected in the software.
  • Restart the printer.
  • Check the USB cable for any damage or loose connections.
  • Ensure that the printer is turned on and in a ready state.
  • Ensure the scanner driver is correctly installed.
  • Restart the software and the scanner device to check the connection status.
  • Verify that the scanner is properly connected and powered on.
  • Check the device manager for any issues with the scanner driver.
  • Reinstall the scanner driver if necessary.
  • Ensure the print server is powered on.
  • Restart the virtual USB software to refresh the connection.
  • Contact technical support for further assistance.
  • Restart the virtual USB software to refresh the connection.
  • Click more, and click the network authorization.
  • Contact technical support for further assistance.

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