How to fix the issue when the printer shows “Offline” or cannot print?
Possible Causes: Solutions: If the issue persists, please contact us for further assistance.
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What should to do if the printer keeps “repeating prints” or “continuously feeding paper”?
Common Causes: Troubleshooting Steps:
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Mac | Mac-LK100EW | Mac-LK100W | Mac-LK300EW | Mac-LK300W | Windows | Windows-LK100EW | Windows-LK100W | Windows-LK300EW | Windows-LK300W
How to Fix HP Printer Not Working Properly After Connecting to a Print Server?
Issue Description If your HP printer is not functioning properly after connecting to a print server, it may be due to HP Smart Install restrictions. To use the print server normally, HP Smart Install must be disabled. How to Disable HP Smart Install? Method 1: Disable HP Smart Install via Printer LCD Screen 🔹 For…
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Mac-LK100EW | Mac-LK100W | Mac-LK300EW | Mac-LK300W | Windows-LK100EW | Windows-LK100W | Windows-LK300EW | Windows-LK300W
How to Upgrade Firmware on Print Server
Note: Firmware upgrades should only be performed if you are experiencing issues with your device. Under normal operating conditions, firmware upgrades are not required. Step 1: Access the Web Management Page Step 2: Upgrade the Firmware Step 3: Post-Upgrade Steps If you encounter any issues during the firmware upgrade, please contact us immediately. You can…
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Mac | Mac-LK100EW | Mac-LK100W | Mac-LK300EW | Mac-LK300W | Manual | Mobile | Windows | Windows-LK100EW | Windows-LK100W | Windows-LK300EW | Windows-LK300W
Indictors and Interfaces Description
Introduce indictors and interfaces
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Resolving Unrecognized Printer Driver in Quick Installation Tool
If the quick installation tool fails to recognize your printer driver, you can manually use the printer driver already installed on your computer. Follow the steps below: Step 1: Locate and click the “Settings” option in the tool interface. Step 2: In the settings menu, choose “Use Local Driver”. Step 3: Browse through the list…
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Mac-LK100EW | Mac-LK100W | Mac-LK300EW | Mac-LK300W | Windows-LK100EW | Windows-LK100W | Windows-LK300EW | Windows-LK300W
How to Set a Static IP Address for Print Server
Before starting, make sure that your computer is connected to the same network as the print server. This ensures that you can access the print server’s web management page without issues. If you are using a wired connection, select the ‘LAN Interface’ option. If you are using a wireless connection, select the ‘WiFi Interface’ option.
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Resolving the “LK300EW Device Requests a USB License” Issue
Typically, when the device connects to the network, it automatically authorizes the user to connect up to three USB devices simultaneously. If automatic authorization does not occur, you can manually authorize the device using the virtual USB tool. Steps for Manual Authorization:
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Mac | Mac-LK100EW | Mac-LK100W | Mac-LK300EW | Mac-LK300W | Windows | Windows-LK100EW | Windows-LK100W | Windows-LK300EW | Windows-LK300W
Print Server Restarts or Shuts Down When Connecting a USB Cable to a Printer
Cause Analysis: Resolution Steps:
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Mac | Mac-LK100EW | Mac-LK100W | Mac-LK300EW | Mac-LK300W | Windows | Windows-LK100EW | Windows-LK100W | Windows-LK300EW | Windows-LK300W
Unable to Access the Web Management Page
Cannot enter the web management page through xiiaozet.local. Resolution Steps