How to Install and Use the APP?

This guide provides step-by-step instructions on how to install and use the printing app on both Android and iPhone devices. The app allows you to print documents and photos directly from your mobile device to a compatible printer.

Step 1: Install Hardware

  • Plug the power adapter into the 5V/1A port on the print server, and power on the print server. Wait for 10-30 seconds until you see steady POWER and SYS indicators on the print server.
  • Connect your printer to the USB port on the print server, and turn on the printer.

Step 2: Network Configuration

!!! Choose the method that is convenient for you to configure the network.

Option 1: Wired Connection
  1. Connect to Router:
    • Use an Ethernet cable to connect the print server to your router.
    • Wait for the “Cloud” indicator to become steady, indicating a successful network connection.
Option 2: Wireless Connection
  1. Connect via Wi-Fi:
    • On your mobile phone, go to the Wi-Fi settings and find the Wi-Fi network named USBServer_Setup.
    • Tap on USBServer_Setup to connect. Your device will automatically open a network configuration page.
  2. Configure Wi-Fi:
    • On the network configuration page, select your local Wi-Fi network.
    • Enter your Wi-Fi password and confirm.
    • Wait for the “Cloud” indicator to become steady, indicating a successful network connection.

Step 3: Download and Install the App

  • Scan the QR code using your phone’s camera. Download and install the XIIAOZET app.

Step 4: Add and Bind the Device

  1. Add a Device:
    • In the app, tap on Add a Device.
    • Scan the QR code located on the print server to bind the device to the app.
  2. Check Printer Status:
    • Once the device is added, the app will display the printer’s status.
    • Ensure the status shows Online and Printer Available.

Step 5: Start Printing

With the printer showing as available and online, you can now print documents and photos directly from your mobile device using the app.

Common Issues and Solutions

  • Ensure that your print server is properly configured and connected to the network.
  • If the problem persists, please contact our technician and provide the serial number (SN) of your printer server for further assistance.
  • Ensure the printer is powered on.
  • Check if the printer is listed in the app’s supported printers list.
  • Check the printer for any error messages and resolve them.
  • Ensure there is enough paper and ink in the printer.
  • Verify that the printer is not in a paused or offline state.
  • Restart the app and try printing again.
  • Ensure you have the latest version of the app installed.
  • Restart your mobile device.
  • Clear the app’s cache or reinstall the app.
  • Check for any available updates for your mobile operating system.

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